Terms of service

Welcome to VYON. These Terms & Conditions govern your access to and use of our website, products, services, and any purchase made through our platform.

By using our website or placing an order with VYON, you agree to these Terms & Conditions.

1. About VYON

VYON is an activewear brand offering apparel and related products through its website and other authorised channels.

For the purpose of these Terms, “we”, “us”, and “our” refer to VYON, and “you” or “customer” refers to any person using our website or purchasing from us.

2. Use of website

You agree to use our website only for lawful purposes. You must not:

  • Use the website for fraudulent or illegal activity

  • Interfere with website security or functionality

  • Copy, reproduce, or misuse website content

  • Provide false, incomplete, or misleading information

  • Attempt unauthorised access to our systems or customer data

We reserve the right to restrict or terminate access to the website if we suspect misuse.

3. Account information

You may be required to create an account or provide details to place an order. You are responsible for ensuring that the information you provide is accurate and updated.

You are also responsible for maintaining the confidentiality of your login details and for all activity under your account.

4. Product information

We make every effort to display our products as accurately as possible, including colours, images, descriptions, size details, features, and pricing.

However, actual product colours may vary slightly due to screen settings, lighting, photography, or device display differences.

Product availability is subject to stock. We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.

5. Size and fit

Our products are designed with specific fabric, fit, stretch, and performance features. We recommend checking the size guide carefully before placing an order.

Fit may vary depending on product style, body type, fabric composition, and intended use.

VYON will not be responsible for incorrect size selection by the customer.

6. Pricing and taxes

All prices listed on the website are in Indian Rupees unless mentioned otherwise.

Prices are inclusive or exclusive of taxes as displayed on the website. Shipping charges or other applicable fees may be shown separately at checkout.

We reserve the right to change product prices, offers, discounts, or shipping charges at any time without prior notice.

7. Offers and discounts

Offers, coupon codes, launch prices, and promotional discounts are valid only for the period mentioned.

VYON reserves the right to modify, withdraw, cancel, or reject any offer in case of misuse, technical error, incorrect pricing, or suspected fraudulent activity.

Discount codes may not be clubbed unless specifically mentioned.

8. Orders and acceptance

After you place an order, you may receive an order confirmation by email, SMS, or WhatsApp.

Order confirmation does not always mean final acceptance of the order. We reserve the right to cancel or refuse an order in cases including but not limited to:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment failure

  • Suspicious or fraudulent activity

  • Incorrect customer details

  • Delivery restrictions

  • Technical errors

If a prepaid order is cancelled by us, the eligible amount will be refunded as per our refund process.

9. Payments

We may accept payment through UPI, debit cards, credit cards, net banking, wallets, payment gateways, and other available payment methods displayed at checkout.

All online payments are processed through secure third-party payment gateway partners. VYON does not store complete card or banking details.

10. Shipping and delivery

Orders are shipped as per our Shipping & Delivery Policy. Delivery timelines are estimates and may vary due to location, logistics delays, public holidays, weather, operational issues, or circumstances beyond our control.

VYON will not be liable for delays caused by courier partners, incorrect shipping details, customer unavailability, or force majeure events.

11. Returns, refunds, and cancellations

Returns, refunds, and cancellations are governed by our Returns, Refunds & Cancellation Policy.

Please read the policy carefully before making a purchase.

12. Intellectual property

All content on the VYON website, including brand name, logo, product images, designs, text, graphics, videos, icons, layout, and other material, belongs to VYON or its licensors.

You may not copy, reproduce, distribute, modify, sell, or use our content for commercial purposes without written permission.

13. User-generated content

If you tag VYON, share reviews, images, videos, testimonials, or feedback, you grant us permission to use, repost, display, or share such content for marketing, social media, website, or promotional purposes, unless you specifically request otherwise.

We reserve the right to remove or not publish any content that is offensive, misleading, unlawful, or inconsistent with our brand values.

14. Limitation of liability

To the fullest extent permitted by law, VYON shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our total liability for any claim shall not exceed the amount paid by you for the product related to that claim.

15. Force majeure

We shall not be responsible for delay or failure to perform any obligation due to events beyond our reasonable control, including natural disasters, strikes, lockdowns, logistics disruptions, government actions, cyberattacks, technical failures, or other unforeseen events.

16. Governing law and jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in [Insert City, State], India.

17. Changes to Terms & Conditions

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with the revised date.

Your continued use of our website after changes are posted means you accept the updated Terms & Conditions.

18. Contact us

For questions related to these Terms & Conditions, please contact:


Sparkaram Pvt. Ltd.
Email: vyonactivewear@gmail.com
Address: 313/2, Meppur Main Road
Malayapakkam
Chennai 600123